Palms Bet official site: casino and betting

Palms Bet is a licensed gambling club established in 2017. On the site you will find a wide range of bets on iconic events in the world of sports and cybersports, hundreds of slots from leading providers, including Microgaming and Evolution Gaming, exciting games with professional croupiers, bingo, crash slots, scratch cards and classic table gambling games. Betting at Palms Bet is favourable thanks to a variety of bonuses available to both newcomers and dedicated gamblers. The gambling club has a cashback programme, besides there is an opportunity to get additional percentage increases to the deposit and free spins in slots. Betting at Palms Bet is not only fun but also safe thanks to the official licence issued by the Bulgarian Gambling Commission.

Palms Bet is a licensed online casino and sportsbook from Bulgaria, owned by Telematic Interactive Bulgaria AD. The company has been active in the Bulgarian market since 2014, when it launched the eCasino.bg brand. It later developed this into Palms Bet, the combined casino and betting platform known today, with the brand dating from around 2017–2018. The operator was originally licensed by the Bulgarian State Gambling Commission. Since that body was dissolved in 2020, its licences have been issued and supervised by the Bulgarian National Revenue Agency (NRA).

The site offers betting on sports and esports, more than 1,700 slots from providers such as Microgaming, Pragmatic Play, Amusnet and the group's own studio CT Interactive, live dealer games (including Evolution tables), bingo, crash games, scratch cards and classic table games. The bonus programme covers new and returning customers, with cashback, deposit boosts and free spins. Since Bulgaria adopted the euro on 1 January 2026, all balances and bonuses are in euros.

This review is written in British English for an international audience. It is important to note from the outset that Palms Bet is licensed in Bulgaria only and does not hold a licence from the UK Gambling Commission. The sections for UK readers below explain what that means in practice.

Palms Bet at a Glance

Feature	Details
Operator	Telematic Interactive Bulgaria AD (company no. 206568976), Sofia
Regulator	Bulgarian National Revenue Agency (NRA)
Casino licence	Certificate No. 000030-1741, dated 21.02.2022
Sports betting licence	Licence No. 000030-4566, dated 27.09.2021
UK Gambling Commission licence	No
Target market	Bulgaria
Currency	Euro (EUR)
Games	1,700+ slots, live casino, crash games, bingo, keno, scratch cards, table games
Sports	20,000+ events per month, pre-match and in-play, esports
Mobile	Android and iOS app (since June 2025), mobile browser site
Support	Live chat, phone and email, in Bulgarian and English
Minimum age	18

Who Owns Palms Bet?

Telematic Interactive Bulgaria is one of the largest companies in the Bulgarian gambling sector. In March 2022 it became the first gambling company whose shares were listed on the Bulgarian Stock Exchange. As a public company, it publishes financial reports and is subject to additional disclosure requirements.

The group also runs CT Interactive, an international supplier of online casino games whose slots are available at operators across Europe. Alongside the online platform, Palms Bet operates land-based gaming venues in Bulgarian cities including Sofia, Varna, Plovdiv and Burgas.

Palms Bet Bonuses and Promotions

The Palms Bet bonus programme is broad. It includes no deposit offers, free spins, cashback on losses, deposit boosts and prize draws for loyal players. All offers are now calculated in euros. The amounts previously quoted in Bulgarian lev (BGN) have been replaced. The main bonuses are:

1. No deposit bonus. New customers who create an account and confirm their phone number receive a bonus for betting and free spins. The offer used to be 20 BGN for free bets plus 100 free spins in the FC Magic slot. Since the switch to the euro, it has typically been around €10 plus 100 free spins, depending on the current campaign.
2. Welcome casino bonus. A 100% match on the first deposit, currently up to €1,000, usually combined with free spins on selected CT Interactive slots.
3. Welcome sports bonus. A 100% match on the first deposit up to €100 for the Sports and Live sections, with a minimum deposit of €5. It can be claimed once within 30 days of registration.
4. Reload bonus. A personalised offer that can double the amount of a deposit. How often it appears depends on the player's activity – the more regularly someone plays for real money, the more often it is offered.
5. Cashback. Progressive weekly cashback returns up to 15% of casino losses. The percentage depends on the total amount lost during the week.
6. VIP club. Every registered player joins the loyalty programme automatically. Points are earned on real-money bets and can be exchanged for deposit boosts, free spins and tickets to closed prize draws.

Bonus Overview

Bonus	Previous terms (BGN)	Current terms (2026, indicative)	Key conditions
No deposit bonus	20 BGN + 100 free spins on FC Magic	Around €10 + 100 free spins	Verified phone number
Welcome casino bonus	100% up to 2,000 BGN	100% up to €1,000 + free spins	First deposit, wagering applies
Welcome sports bonus	100% up to 200 BGN	100% up to €100	12x wagering in 7 days, min. odds 1.50
Weekly cashback	Up to 15%	Up to 15%	Based on weekly losses
Reload bonus	Up to 100%	Up to 100%	Personal invitation
VIP programme	Points and prize draws	Points, vouchers, levels, VIP cashback	Points on real-money bets only

Promotional terms change frequently. The exact amounts, wagering requirements and deadlines should always be checked in the rules of each offer on the official site.

Key Features of Palms Bet Casino

1. Official Bulgarian licence. Palms Bet is licensed by the Bulgarian National Revenue Agency. This means it must follow Bulgarian rules on player protection, game fairness and payment of winnings. The licence does not extend to the UK.
2. Free mobile app. Palms Bet can be used on any device. Since June 2025 there has been an official app for Android and iOS, available from the operator's site, Google Play and the App Store.
3. 24/7 customer support. Players can contact support by live chat, phone or email at any time of day. Agents answer in Bulgarian or English.
4. Wide choice of games. More than 1,700 slots from well-known providers, live dealer games, crash games and sports betting on over 20,000 events per month.
5. Straightforward registration. Signing up involves filling in a form with personal and contact details, including a Bulgarian personal identification number (EGN) or foreigner's number, and confirming a phone number by SMS.
6. Convenient deposits. Funds can be added with bank and prepaid cards, Apple Pay, Google Pay, e-wallets and local Bulgarian methods such as ePay.bg and EasyPay. Deposits are usually credited instantly.
7. Varied bonus programme. No deposit offers, welcome bonuses, regular tournaments, weekly cashback and automatic membership of the VIP club, where loyalty points can be exchanged for extra bonuses.

Casino Games at Palms Bet

The casino is the largest part of the platform. As of June 2026, the catalogue contains more than 1,700 slots. Games can be filtered by provider and type, and most slots can be tried in demo mode without an account.

• Slots – classic fruit machines, video slots with bonus rounds and progressive jackpot games from CT Interactive, Amusnet, EGT Digital, Pragmatic Play, Microgaming, Playson and others. RTP for most titles is between 94% and 97%.
• Jackpots – networks such as Jackpot Cards, Hot Luck, Bell Link, Clover Chance and Jackpot Temple.
• Live casino – roulette, blackjack, baccarat and game shows from Evolution, Pragmatic Play, Amusnet, iSoftBet and 7Mojos, plus the operator's own Palms Live tables.
• Crash games – including Aviator by Spribe.
• Bingo, keno and scratch cards – quick games with low minimum stakes.
• Table games – RNG versions of roulette, blackjack, baccarat and poker.

Sports Betting at Palms Bet

Palms Bet offers betting on major events in sport and esports, with more than 20,000 events each month. Players can place one or more bets on:

1. Football, including the Premier League, Champions League and Bulgarian First League
2. Basketball
3. Tennis
4. Ice hockey
5. Cricket
6. Rugby, volleyball, combat sports and more

Bettors also have access to the main esports titles, including:

1. Dota 2
2. Counter-Strike 2 (the successor to CS:GO)
3. League of Legends
4. Valorant
5. StarCraft II

Bet Types and Betting Features

At Palms Bet, bettors can place all the main bet types on sporting outcomes:

• Pre-match bets – placed on the outcome of a match before it starts.
• In-play (live) bets – placed during the event, for example on the number of goals scored in a match.
• Accumulators – several selections combined in one bet. All selections must win, and the odds are multiplied.
• System bets – a combination of several accumulators that can still return a profit if some selections lose.

The sportsbook also offers full and partial cash out, early payout on selected football, tennis and basketball pre-match bets (marked "РИ"), boosted odds, an accumulator bonus and live streaming of selected events for registered customers.

Pros and Cons of Palms Bet: What to Consider

Before opening an account, it is worth weighing up both the strengths and the weaknesses of the platform. The main ones are summarised in the table below:

Advantages of Palms Bet	Disadvantages of Palms Bet
Bulgarian NRA licence and a publicly listed owner	Not licensed in the UK and not available in many countries
No deposit bonus for confirming a phone number	Account verification can take several days
Up to 15% of weekly losses returned as cashback	High wagering requirements on some bonus funds
Regular prize draws for VIP club members	Registration requires a Bulgarian personal identification number
Games from leading providers and 1,700+ slots	Withdrawals generally go back to the deposit method
Wide range of sports and esports markets with cash out	Bonus terms change frequently

Weighing up the pros and cons makes it easier to judge whether the platform suits individual needs – and, for readers outside Bulgaria, whether it is available to them at all.

Registration at Palms Bet

Many Palms Bet games can be played in demo mode, but only registered and verified players can bet with real money. A registered account also gives access to bonuses, the VIP club and cashback. The process takes a few minutes and works as follows:

1. On the official Palms Bet site, the Register button is selected.
2. Account creation has two stages. In the first stage, contact details are entered: country of residence, email address and phone number, together with a username and password for logging in.
3. In the second stage, personal details are added: first name, surname and date of birth. A Bulgarian personal identification number (EGN) or foreigner's personal number is also required.
4. Once all the details have been entered, they are confirmed with the OK button.
5. The site then asks for the phone number to be verified. This can be done later, but the no deposit bonus – previously 20 BGN and 100 free spins on FC Magic, now around €10 and 100 free spins – is only unlocked after verification.
6. A six-digit code is sent by SMS and entered in the window that appears.
7. Once the code is accepted, the account is activated and a deposit can be made.
8. Before the first withdrawal, identity verification with a photo of an ID card, passport or driving licence is required.

Payments: Deposits and Withdrawals

Method	Deposit	Withdrawal	Notes
Visa / Mastercard	Yes	Yes	Card must be verified
Apple Pay / Google Pay	Yes	Via verified card or other method	Device-specific
Skrill / Neteller	Yes	Yes	E-wallets
Paysafecard	Yes	No	Prepaid card
ePay.bg / EasyPay	Yes	Yes	Bulgarian local methods
Bank transfer	Yes	Yes	Up to 5 working days
Mobile operator (A1)	Yes	No	Deposit only

Every withdrawal request is reviewed by the customer service team, which takes up to 24 hours. E-wallet and card payouts usually arrive within 24–48 hours after approval, while bank transfers can take up to 5 working days.

Palms Bet App and Mobile Version

Palms Bet works on all devices. For a long time, the only option on a phone was the mobile version of the site in a browser. In June 2025 the operator launched its own app, "Palms Bet – Casino and Sport", for Android and iOS. It can be downloaded from the official site, Google Play or the App Store.

The app offers full access to the platform: sports and esports betting, slots, live dealer games, all bonuses, deposits, withdrawals and live chat with support. The same username and password are used as on the desktop site. The mobile browser version remains available for devices where installing an app is not an option.

Palms Bet for UK Readers: Is It Available in Great Britain?

In short, no – Palms Bet is not a UK-facing operator. Under British law, any business that offers gambling to consumers in Great Britain, or advertises gambling to them, must hold a licence from the UK Gambling Commission (UKGC). This applies even when the company is based abroad and licensed elsewhere. Palms Bet holds licences from the Bulgarian NRA only and focuses on the Bulgarian market.

In practical terms, this means:

• Registration is built around Bulgarian identity documents. Sign-up requires a Bulgarian EGN or foreigner's personal number, so the site is designed for residents of Bulgaria.
• UK consumer protections do not apply. Protections that come with a UKGC licence – including UK complaint routes and alternative dispute resolution – are not available through a Bulgarian-licensed operator.
• GamStop does not cover Palms Bet. The UK's national self-exclusion scheme only applies to UKGC-licensed operators. Palms Bet has its own limits and self-exclusion tools, which operate on the site itself.
• Currency and payments are Bulgarian-focused. Accounts are in euros, and many payment options are local Bulgarian services.

Using VPNs or other workarounds to access a gambling site from a country where it is not licensed usually breaches the operator's terms. It can lead to account closure and confiscation of winnings.

What UK Players Should Look For Instead

For readers in Great Britain, the key check before using any gambling site is whether it appears on the UK Gambling Commission's public register. UKGC-licensed operators must offer GamStop self-exclusion, age and identity checks, deposit limits and access to independent dispute resolution. They must also display their licence number on their website. Free, confidential support for anyone worried about their gambling is available from GamCare and the National Gambling Helpline.

Palms Bet: A Regulated Bulgarian Operator

Palms Bet is owned by Telematic Interactive Bulgaria AD, a public company with a long track record in online gambling. Sports and esports betting on Palms Bet takes place under the supervision of the Bulgarian National Revenue Agency. The operator holds separate licences for its casino and its sportsbook. These licences require certified games, protection of player funds and personal data in line with GDPR, and payment of winnings within the legal deadlines.

The combination of a Bulgarian licence, a stock market listing and a network of land-based venues adds a level of transparency. That regulatory protection, however, applies within the Bulgarian market.

Responsible Gambling at Palms Bet

As a licensed operator, Palms Bet provides tools for managing play: deposit limits, loss limits, session time limits, cooling-off periods and self-exclusion. In Bulgaria, players can also apply to the NRA to be added to the national register of people with restricted access to gambling. Gambling is a form of entertainment that carries a real risk of losing money. It is not a way to earn income or solve financial problems.

Palms Bet FAQs

Is Palms Bet a licensed platform?

Yes, in Bulgaria. Telematic Interactive Bulgaria AD holds two licences issued by the Bulgarian National Revenue Agency: one for online casino games (Certificate No. 000030-1741/21.02.2022) and one for sports betting (Licence No. 000030-4566/27.09.2021). Before 2020, licences were issued by the Bulgarian State Gambling Commission, whose functions have since passed to the NRA. Palms Bet does not hold a UK Gambling Commission licence.

Can players from the UK use Palms Bet?

Palms Bet is not licensed by the UK Gambling Commission and is aimed at the Bulgarian market. Registration requires a Bulgarian personal identification number. UK residents who want to gamble online are covered by UK consumer protections, including GamStop, only when using UKGC-licensed operators.

Who owns Palms Bet?

Palms Bet is owned by Telematic Interactive Bulgaria AD, based in Sofia. The company started out in 2014 with eCasino.bg, later rebranded it as Palms Bet, and has been listed on the Bulgarian Stock Exchange since March 2022. The group also owns the game developer CT Interactive.

How do I register at Palms Bet?

Registration starts with the Register button on the homepage. The first stage asks for contact details, a username and a password. The second asks for personal details and a Bulgarian EGN or foreigner's number. The phone number is then confirmed with an SMS code. Identity documents are required before the first withdrawal.

Does Palms Bet offer bonuses or promotions?

Yes. Palms Bet offers a no deposit bonus – previously 20 BGN plus 100 free spins on FC Magic, now around €10 plus 100 free spins. There is also a welcome casino bonus of 100% up to €1,000, a welcome sports bonus of 100% up to €100, a renewable 100% reload bonus, weekly cashback of up to 15% and a VIP programme with points and prize draws.

What currency does Palms Bet use?

Since Bulgaria adopted the euro on 1 January 2026, all Palms Bet accounts, bets and bonuses are in euros. Balances previously held in Bulgarian lev were converted at the official fixed rate of 1.95583 BGN to €1. The site does not offer accounts in pounds sterling.

What payment methods does Palms Bet accept?

Palms Bet accepts Visa and Mastercard, Apple Pay, Google Pay, Skrill and Neteller e-wallets, Paysafecard prepaid cards, bank transfers and Bulgarian methods such as ePay.bg and EasyPay. Deposits via the mobile operator A1 are also possible. Each method has its own limits, and some, such as Paysafecard and A1, are deposit-only.

How do I withdraw winnings from Palms Bet?

Withdrawals are requested from the account's banking section. The player selects a method, enters the card or wallet details and specifies the amount. Withdrawals generally go back to the method used for depositing, and the account must be fully verified first.